Do I need to be home during the cleaning?
You don't need to be home at all, but you are certainly welcome to be - either way, we've got this covered! When you book our cleaning services, just provide us with instructions about how [...]
Will I have the same cleaner every time?
We understand that having the same cleaning technician every time can help build a sense of trust and familiarity. While we cannot guarantee that you'll always have the same technician due to vacation time and [...]
What should I do with my pets?
We know that your furry friends are an important part of your family, and we want to make sure that everyone is comfortable during our cleaning services. If your pet is friendly and safe, we [...]
Who will be cleaning my home?
We know that letting someone into your home to clean can be a big deal. That's why at Rescue My Time Cleaning Service, we take the hiring process of our professional cleaning technicians very seriously. [...]
Who provides the cleaning equipment and supplies?
We want to ensure that you have the best cleaning experience possible, so we provide all the necessary chemicals and tools to get the job done right. You can sit back, relax, and let us [...]
How much does it cost to clean my home?
We offer a quote-based pricing system that takes into consideration the specific service you require and the size of your home. You can receive a quote either over the phone or by scheduling an in-person [...]
What if the cleaners are late?
Our technicians rarely arrive later than scheduled unless there is extremely heavy traffic or another unusual occurrence, in which case we will notify you as soon as possible.
When will the cleaners arrive?
You choose the date of your cleaning service during your initial scheduling call and we will follow up with a confirmation email. We will also send you an email reminder 4 days before each cleaning [...]
What if I forget to give entry access?
If you are not home and have not provided access information in advance, we will contact you and request a way to enter. If the cleaning technician cannot gain access or is turned away at [...]
What if I have an alarm system?
During you call to schedule service we will ask if you have an alarm and the details to disarm and alarm the system. This will be in your secure notes for your home. We also [...]