What if I am not happy with the cleaning?
Call us within 24 hours and we will come back and re-clean whatever was missed at no charge. We would rather fix it than leave you unhappy, and that guarantee is the main reason our [...]
Do you bring your own cleaning supplies and equipment?
Yes. We arrive with everything needed, including vacuums, microfiber, and our standard cleaning products. If you prefer we use a specific product on a delicate surface — natural stone, luxury vinyl, or a particular finish [...]
Are your cleaners employees or contractors?
Employees. Every cleaner on our team is a W-2 employee of Rescue My Time Cleaning Service — background checked, trained in our process, and covered by our liability insurance and bonding. We do not subcontract [...]
Do I have to be home during the cleaning?
No. Most of our clients are at work while we clean. You can leave a key, a garage code, or a lockbox, and we handle entry securely. If you prefer to be home, that is [...]
Do I need a deep clean before starting recurring service?
Usually, yes — and we will tell you honestly if you do not. If a home has not been professionally cleaned in the last few months, there is built-up soap scum, dust on baseboards and [...]
How much does house cleaning cost in Gwinnett County?
Pricing depends on the size and condition of your home, how many bathrooms it has, and how often you want us. A recurring clean for a typical 3-bedroom, 2-bath home in the Dacula–Lawrenceville area generally [...]