All technicians are thoroughly screened and vetted before hiring. While in your home, they are very careful to protect any fragile objects, and will not open drawers, cabinets or rooms with closed doors without permission. However, accidents can happen and our technician will report any incident to the office asap. We will contact you immediately to solve the situation to the best of our ability. If you have delicate or irreplaceable items, please put them in a closed area or let us know which areas are off limits. And always secure any jewelry, cash, and weapons or aggressive pets.