Our technicians work hard to make your home sparkling, however there are some limits to what we can do with set-in stains, such as fabrics, wood, shower doors, bathtubs, grout, countertops, etc. If your home has hard water with a high mineral content, it may have created permanent mineral stains or build-up, especially in the bathroom and kitchen. While we will do our best, we cannot guarantee removal of all hard water deposits. In addition, there are some things that we do not clean including handwashing of blinds (these are dusted only, due to damage washing can cause), hand cleaning of lights or fixtures over the height of a 2 step ladder, garage cleaning, or wall cleaning. If you have any questions about something in particular please contact our office.